Meet Our Devoted Escrow Team...

Trust us with your next Escrow... You'll be glad you did!
Mary Dickerson
Branch Manager

My name is Mary Dickerson, and I have been in the title and escrow business for the last 18 years. I am and Escrow Officer and I Co/Manage our Cupertino Branch. I am very proud of the fact that I have been with Chicago Title Cupertino my entire escrow career and continue to feel blessed to be a part of such a strong and financially secure title company, especially thru these economic times. Prior to entering this segment of the real estate industry I worked several years in a Real Estate office and in Retail.

I have been married 23 years to a wonderful supportive husband, and have 3 amazing children. My oldest daughter is a Chiropractic Professional in San Diego.  My middle daughter is about to graduate this year from San Jose State University and pursue a teaching career. My Son, my baby, is in Bluefield Virginia on a Baseball/Education Scholarship. He is majoring in Business and Law Enforcement. I have recently been blessed with my first granddaughter. She has definitely added sunshine to my days!

In my spare time, I like to volunteer at the local high school, supporting the athletic department. Camping and being outdoors is a huge passion of mine. I love spending time with my family and friends and find that camping is a great way for us to be together and enjoy quality time.

In my business, what has truly set me apart from my competition is my dedication to my clients, their clients and my priority of "Customer Satisfaction". This encompasses my desire to provide a smooth transaction from the time the order is opened, all the way until close of escrow. I pride myself on problem solving and getting the job done right. I feel my ability stay calm and to create a sense of ease throughout the transaction with all parties involved is amongst my strongest asset. 

Melissa Palafox
Escrow Officer

Melissa Palafox chooses everyday to be an asset to her clients by being their “Go to” resource. Melissa’s extensive knowledge of the escrow process and her great attention to every detail is the key to a successful close of escrow. She has been with Chicago Title Cupertino for over 10 years and has been a huge contributor to the success of the #1 branch in the county.   She has been known to have the gift of a photographic memory and her follow through is nothing less than outstanding. Prior to entering the title and escrow business, Melissa worked several years in a Real Estate Office. This has helped give her a greater perspective of all angles of a transaction. 

Melissa has a loving family and takes pride in what she calls her greatest accomplishment, her CHILDREN. She enjoys watching her 13 year old son play football for the local Pop Warner team, while her 7 year old daughter cheers for the younger division team from the sidelines. GO BEARS! She can’t believe how fast the time flown by, as her son is about to enter high school!

In her spare time, Melissa enjoys spending as much time as possible with her family. She enjoys planning little weekend excursions to the beach, the park, miniature golfing or anything that gets them out in the sunshine. She is an avid reader and shyly admits that she loves to shop.

Susie Wrede
Escrow Officer

Susie Wrede is one of the finest Escrow Officers in the industry! We are so blessed to have her here at Chicago Title, where she has spent her entire career of 22+ years. Susie currently co-manages our Cupertino Branch, the #1 branch in Santa Clara County. 

Susie has been happily married to her supportive husband, Scott, for the last 15 years. Together they have 2 boys. Her oldest son, Jacob, is 11. He is a stellar student and is sure to be a scientist someday. Matt, her youngest, does excellent in school as well, but his true passion is to be a professional baseball player and enjoys everything involving sports and the outdoors.

In Susie’s spare time, she volunteers at the kid’s school and with the local baseball league. She also enjoys camping and spending time with family and friends. She enjoys family game night and is also pretty darn good at poker!

Susie is extraordinary in the field of title and escrow. Her sharp wit and extensive knowledge sets her way apart from her competition. With her extreme attention to detail and fast response times, Susie prides herself on her work. She is passionate about her career and really puts her heart into every file. Whether it’s your first transaction or your 1,000th, she’ll make you and your clients feel warm and welcomed. Both seasoned agents and new agents alike enjoy working with Susie and her team because together, we make it happen!


Financial Strength, Longevity, Loyalty and Escrow Expertise, Chicago Title and Susie Wrede, A Winning Combination!

Sarah Joseph-Alatorre
Escrow Officer
I have been in the title and escrow industry for over 13 years. What you can expect from me is a commitment to being a partner to your business. I am versed on all aspects of the escrow process, and I know all the shortcuts and technical aspects of what a Realtor demands in this "high tech" age. You will find that I am meticulous and methodical with my work. You will also see that I have a passion for giving my best and extending the best to your clients so they come back to you!
Melisa McRoberts
Escrow Officer

Melisa McRoberts is an escrow officer in our Cupertino office who carries more than 13 years of escrow experience and is recognized as a savvy veteran to resolving any obstacle in a transaction. She is dedicated to her career and is also a devoted and loving mother. Her son Michael, attends Middle School and participates in Pop Warner Football, Little league and Santa Clara Youth Rugby.   Her daughter Madison is in elementary school. She enjoys Cheerleading and playing softball. Her youngest Cadance, is a first grader and is quite the hip hop dancer. She also is involved in the San Jose Children’s Musical Theater. When Melisa has a free moment in between work and shuttling the kids around, she enjoys gardening in her yard, cooking and baking.  Melisa’s charismatic personality and positive attitude along with her great follow thru and attention to detail sets her apart for her competition. She is a definite asset to your Real Estate team.